Posted By: Sofia Jonas
Many people often find ways to reach the Google Play customer service team. This query is framed against the backdrop of issues while installing any application, technical glitches, inability to log in to the account, verification failure, and other things. So, the sections will underscore all the procedures you can use to contact the Google Play customer service team. Take a look
Find ways to communicate with the Google Play customer service team
Dial the number and speak.
The primary thing to get in touch with the representative of Google Play is to dial the phone number. Save the Google Play phone number 855 836 3987 and ask the agent all the queries, such as signing in or out of the issue. However, you have to remember that some IVRs will also be displayed; you need to listen to them and choose the one so the real person is assigned over a call.
Connect via the live chat.
You may also approach Google Play's assistance team via live chat. This mode has been activated primarily because of long waiting minutes over a call and other things. So, you are advised to look at the steps highlighted below; please have a look:
- Visit the official webpage of Google Play to begin the mode.
- You may have to log in to your account to continue.
- Go to your profile and click on the "Help Center."
- The chat box will come up; tap it, brief the issues, and send each of your queries to the official.
Send your issues or queries by email.
There is another method that users can adopt, "an email method." On its support email, support-in@google.com, you have to describe your queries in a structured manner so the agents can understand them and provide satisfactory resolutions. However, the agent may take a little more time to respond to your query; thus, you are advised to contact the official to know the status.
What are the operational hours of Google?
Google serves its assistance throughout the week. However, the working hours may vary from time to time; thus, keep yourself in the loop with all the timings and updates.
What is the best time to get a hold of Google Play Assistant?
The preferred time to get a hold of the Google Play executive is at or around 11:30 AM on weekdays. If you approach during this time, you can skip a waiting activity and you can find the resolutions easily.
What are the pros of getting assistance from Google Play?
You can explore a multitude of advantages by approaching the Google Play agents. Some of them are below;
- Quick resolutions--- If you connect with the official, you will be given immediate resolutions to your queries, for example, how to sign in, etc.
- Log/in out error--- If you cannot log in to your existing account and cannot download the application/s. You can get assistance by approaching them.
- Purchase Subscription--- If you have any payment-related concerns, you can also ask on a call and get an immediate resolution.