[ITA Airways] Can I Get a Refund from Alitalia?

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Posted By: Charles Lawvens

Yes, you will get a refund from Alitalia, as Airways understands that even after making the confirmed reservation, sometimes certain issues arise, like the flight being delayed, the purpose of bookings being canceled, health not being convenient for traveling, etc., due to which you want to cancel the bookings. However, the airlines only provide the refund if you fulfill all their refund policies and make the refund request well before the flight's departure, Having a refundable ticket is necessary to get an ITA Airways refund. Still, if you do not have a refundable ticket, then you are not eligible to get the refund.

How Do I Get a Refund on ITA Airways?

There are numerous options available through which you can apply for a refund, but the most convenient medium is to use the official website, This is because this option is available for 24 hours, and you will get the actual cancellation fees, time taken to get the refund, etc. If you want to use this online option, then you will need to use the points mentioned below. 

  • Find out the official website of ITA Airways. 
  • Then you must tap on the Manage Bookings option. 
  • Next, you need to mention the last name with the PNR number. 
  • Choose the flight cancellation option, and then mention the reason for the cancellation. 
  • Further, you will need to find the refund form and provide genuine details. 
  • Last, if there are any cancellation charges available, pay them, and you will receive an email about canceling the flight.

What is the ITA Airways Refund Policy?

Before applying for a refund, having details about the refund policies of ITA Airways is essential, as it will help you know whether you will need to pay the cancellation charges or not. If you do not have information about the refund policies of ITA Airways, then you will need to use the information mentioned below.
If you make the cancellation request within 24 hours of making the bookings and the time left until the departure of the flight is more than 72 hours, then you will have the option to apply for a complete refund. 

After surpassing the 24 hours of free modification window, you will need to pay certain charges, and these charges will vary as per the class, destination, etc. 
Customers who are canceling their flight tickets due to any medical issues need to show genuine health-related documents, and you can apply for a complete refund.
At the time of buying the flight tickets, if the customer applies for ticket insurance, they will be able to get a complete refund.

Can I Make the ITA Airways Refund Request over the phone?

Yes, you can also communicate with the ITA Airways customer service team to apply for the refund, and while connecting with them, you will get information about the time taken to get the refund, instructions for the refund, etc. There are different options available to communicate with them, but if you want to get one-on-one assistance, then you must use the call option. To communicate over the phone, you need to call this number: 1 877 793 1717, and then choose the language in which you are looking to get assistance. Then, from the options of the IVr, make the selection of that which relates to the queries, and doing that, the call will be forwarded to the expert. Provide your travel details to the executives, and they will help you cancel the flight. 

What is the ITA Airways Refund Time?

The time taken to get a refund with ITA Airways will vary depending on the mode of payment you select while making the bookings. If you make the bookings using a card, you will get the refund within 8 working days, but if you use an alternative mode of payment, you will get the refund within 14 working days.

What is the ITA Airways Cancellation Policy?

At the time of cancellation with ITA Airwaqys, there are certain policies that a customer will need to follow, and these policies will inform the customer about whether they will need to pay the cancellation charges or not. In case any customer is unaware of the ITA Airways cancellation policies, they will need to go through them below. 

ITA Airways will not charge any fee from the customers if they cancel the bookings in between the 24 hours of bookings. 

On the departure date of the flight, if the airlines cancel the flight or delay the take due to their own reasons, like less staff or a technical glitch, then the customer will not need to pay any flight cancellation charges.

While making the bookings, if the customer uses any voucher or offer, then they will need to pay the cancellation charges. 
Travelers can only cancel the unused segment of their tickets.

How Much is the ITA Airways Cancellation Fee?

While canceling the flight with ITA Airways, customers will need to pay certain charges, and these charges will depend upon the time left until the departure of the flight, the class of bookings, and the type of destination, Still, if the customer cancels the bookings for any international destination, then they will need to pay the charges between 300 USD and 400 USD, and if they cancel the flight to any domestic destination, then they will need to pay the charges between 180 USD and 300 USD.

Can I get compensation for the ITA Airways Cancelled Flight?

Yes, ITA Airways customers will get compensation if the airline cancels or delays the flight due to its own issues. The customer will be entitled to compensation if the time left before departure is less than 14 days, and then the airline will cancel the flight. If the flight is canceled on the departure date, Airways will try everything possible to arrange a seat for another possible flight. The customer will get compensation even in the form of a voucher, which they can use to purchase drinks or meals or make the bookings. Even if the flight is delayed for more than 5 hours, the customer is entitled to compensation, and they can apply for it by using the ITA website or by connecting with their customer service team.

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