Posted By: Charles Lawvens
Exhaustive Information About Fiji Airways flight Changes, Cancellations, and Refunds:
Fiji Airways is a global airline and a proud member of the Oneworld Airlines alliance. This airline has maintained world-class standards and flexible travel policies to ease the travel process. There are many instances where travelers come across unanticipated circumstances and either wish to change or cancel their reservations. These travelers have the privilege to make the preferred changes, provided that Fiji Airways changes flights in accordance with the terms and conditions set by the airline. Travelers must go through the stacked details below to get all the information regarding flight changes, cancellations, and refunds.
Fiji Airways Flight Change Policies:
No matter for what reasons travelers wish to make changes to their existing bookings, they must always make sure that they consider and take the crucial flight change policies into practice. If you do not have enough information about the same, then you must refer to the important policies maintained below:
- Flight changes will be allowed or not completely, depending on the availability of seats.
- Whenever travelers come across unpredicted medical conditions, they can make flight changes for free, providing medical certificates.
- Flight changes made on Fiji Airways within 24 hours of the initial flight purchase are omitted from the flight change fee.
- All changes made after this duration are not exempt from paying an additional flight change penalty.
- In case our already-booked Fiji flight is delayed for more than 3 hours, you can change the flight for free.
Fiji Airways Changes Flights Online:
Travelers who wish not to delay making flight changes must proceed with the online procedure. They can refer to the crucial steps mentioned below to continue with the online flight change procedure:
- Visit the official Fiji Airways website.
- Now, you must head to the "manage booking" section.
- To find your ticket, you must enter your booking reference code and the ticket holder's last name.
- Tap on the search button.
- As you get your ticket, make the preferred changes.
- Tap on the save button and pay a flight change fee.
- Finally, as your flights are changed, you will receive an email.
Change flights at the airport:
There can be conditions where travelers wish to change their bookings after reaching the airport. They still have the provision for a flight change. They are simply expected to head to the Fiji Air helpdesk at the airport and ask the representative to change their flights. If flight changes are permissible according to your fare rules, then the representative will make the changes and reissue new tickets.
Fiji Airways Flight Change Fee:
Now that you are well familiar with the flight change policies and procedures, you must also be aware of Fiji Airways' change flight fee. You must take note that you are expected to pay $75 for a short-haul flight change. On the other hand, if your flight is scheduled to a long-haul destination, then you are expected to pay $150 as a Fiji Airways change flight fee. It must also be noted that this change fee is not fixed and can fluctuate according to different factors, such as time of flight change, travel class, and trip type. To gather exact information about flight change fees, travelers must go through Fiji Airways customer service.
Can the flight be changed for free on Fiji Airways?
Yes, there are some exceptions under which travelers can change their Fiji flights for free. You can refer to the following important cases that exempt you from paying a flight change fee:
- Changes made by ticket holders within 24 hours of the initial Fiji Airways booking.
- If you have secured your trip with insurance,.
- Travelers can change their flights for free if airlines have to cancel their reservations or stop them from boarding flights due to overbooking.
- In exceptional cases, such as the demise of a ticket holder or an immediate family member, flight changes can also be processed for free.
Apart from flight changes, there can sometimes also be conditions where travelers cannot continue with their bookings and wish to cancel their reservations completely. They can continue with the approaches mentioned below to process this:
- Open the Fiji Airways mobile application.
- Login to your registered account.
- Head to the Manage Booking section.
- Click on your ticket and tap "Cancel Flight.".
- Reconfirm and load the refund form.
- Insert carefully all the mandatory fields, attach the ticket copies, and press the submit button.
How Much is the Cancellation Fee for Fiji Airlines?
Travelers must note that they have to pay cancellation charges to Fiji Airways depending upon various factors, such as ticket type, time of cancellation, and travel class. Take note of the following pointers to learn more about the Fiji Airlines cancellation charges:
Ticket holders who cancel their bookings 60–30 days before flight departure are required to pay 25% of the ticket reservation cost as cancellation charges.
Cancellations made before 30–15 days are required to pay 50% as a cancellation fee.
If travelers do not show up on the date of departure or cancel before 15 days before departure, then they will have to pay a 100% reservation fee as a cancellation charge.
Though most Fiji Airways flight tickets are non-refundable, there are some exceptional cases where travelers can expect a Fiji Airways change flight refund. Those important conditions are as follows:
- 50% of the Fiji flight fare is refundable if tickets are canceled before departure by Biz Saver ticket holders.
- Refunds can be expected by travelers whose flights are canceled by Fiji Airways.
- Travelers can expect a refund after canceling a refundable ticket within 24 hours of booking.
- Also, if flights are delayed beyond 3 hours, Fiji Air is liable for providing a refund.
- If you are not allocated a seat according to your preferences and payment,.
- If you are transferred to another flight not operated by Fiji Airways,.
How Do You Claim a Refund from Fiji Airways Policy?
In accordance with a refund from Fiji Airways, you can claim a Fiji Airways Refund and avail the amount back in your bank account. The complete amount used to book a flight can be availed by online and offline processes. The required information for all of them is as follows-
- Visit www.fijiairways.com, the official website of Fiji Airways.
- Go to the Manage option from the top of the homepage and click Manage your booking.
- Now, enter the required credentials to regain the reservation. On the booking summary page, from the menu icon list, click on the refund option.
- This shall put forth a refund form from the airline on the next page.
- Fill out the form with the required details and then submit it.
- Soon, you will get a confirmation email with a refund ticket number.
You can also communicate with Fiji Airways’ executive so that a refund can be requested from them. Thus, you can choose to dial 00 679 672 0777 and connect with the airline for help. Soon after connecting with Fiji Airways, you can claim a refund from them and get their guidance.
Conclusion: All travelers who wish to modify or cancel their Fiji Airways tickets can make use of the important details presented above. In case they have any further inquiries about a Fiji Airways reschedule or wish to know about a refund, they must dial the official customer service phone number: 011 679 72 0777 and clarify all their concerns.