How Do I Get a Full Refund from Goibibo?

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Posted By: Charles Lawvens

Goibibo is an important platform that is used by several travelers to make reservations to their respective destinations. This platform enables travelers to enjoy several deals and discounts and even select travel packages. However, there are many cases where travelers, after making a flight booking, come across situations under which they cannot travel and wish to cancel their bookings and claim a refund. One query in such a situation is "How do I get a full refund from Goibibo?" If you are also bothered by the same question, then you must note that Goibibo charges a service fee to cancel the booking and provide a refund. However, travelers can avoid paying cancellation charges and get a full refund under the following conditions:

  • They must have applied "cancellation protection" while booking a ticket to avoid paying extra cancellation charges.
  • Only under serious and exceptional medical conditions can ticket holders expect a full refund from Goibibo.
  • Travelers are only permitted to apply for cancellation protection on domestic flights; therefore, it is not applicable for international departures.
  • Ticket holders must cancel their bookings at least 25 hours before flight departure.
  • If travelers cancel part of their bookings, they are not eligible to make a claim, and cancellation charges will be applied.

Goibibo Refund Policies:

There are some terms and conditions set by Goibibo for flight cancellations and refunds. If travelers have made a booking via this platform and later wish to cancel a reservation and get a refund, they must fulfill them accordingly. Some crucial policies are described below to make you aware:

According to Goibibo refund policies, all the platform fees paid during the initial reservation are non-refundable, and the refund is processed according to the fare rules and policies of the airlines.
A refund will be credited to the same account that travelers have used to make a payment. For example, if a credit card is used for the initial booking, the money will be refunded to the same account.
Whenever refunds are claimed for a partially used flight, it must be noted that if travelers have used promo codes or other vouchers, an upfront discount will be deducted from the refunded amount.
Travelers must note that they are expected to cancel their booking from Goibibo directly if they wish to claim a refund. The Goibbo platform fee will be deducted from the refunded money.
Refunds can only be claimed for the cancellation of a complete itinerary; partial cancellations are not liable for getting a refund.

How Much Time Does Goibibo Take to Refund Money?

The time taken by Goibibo to refund your money after cancellations depends upon your respective banks and your initial mode of payment. Generally, travelers who have paid online can expect a refund within 7 to 12 business days. On the other hand, offline payments might take about 15–30 business days after the refund request is processed. In case Goibibo refund time exceeds the mentioned time, customers must check with their banks, as sometimes, due to bank concerns, it takes longer than expected to receive a refund.

How Can I Track My Goibibo Refund?

After canceling a reservation and filing a refund request, travelers can track the refund status. They can make use of the given steps:

  • Open the official Goibibo application.
  • Turn to the "manage booking" section.
  • Insert the registered contact number to find the booking.
  • As you get your tickets, click on track refund status.
  • You must fill in the details displayed and press the submit button.
  • Soon, you will be shown the exact refund status for your booking.

What is Free Cancellation in Goibibo?

The free cancellation or "zero cancellation" penalty enables travelers to cancel their booking without paying any additional charges on Goibibo. They must select "cancellation protection" during the initial booking to skip the additional penalty.

How can I cancel my Goibibo booking?

Travelers can always cancel their Goibibo bookings by making use of the steps given below:

  • Visit the official Goibibo website.
  • Click on the "My trips" option.
  • You must log in using your phone number to find your reservation.
  • As soon as you find your booking, click on the cancel button.
  • You must confirm your decision.
  • Once your tickets are canceled, you will receive confirmation soon.

Goibibo Flight Cancellation Charges:

Goibibo might charge an additional Rs. 300 for flight cancellation per passenger per segment, apart from the cancellation fee charged by corresponding airlines. However, this fee might vary according to the destination and time of cancellation.

Get through Goibibo customer service for canceling flights:

Travelers can also communicate with customer service if they are facing any concerns about canceling their flights and requesting a refund. They can process Goibibo cancellations by dialing the official customer service phone number: 0124-628-0407. As the call is picked up by concerned representatives, they must provide information about their booking, such as airline name, reference number, and their name, and request that they cancel the booking and claim a refund. The representative will find your reservations and do the needful.

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